When you purchase our products, you can enjoy free international shipping.
A signature may not always be required on delivery and if no one is available to collect the item, our couriers may try to hand it to a neighbor or leave it somewhere safe and secure. A card may be left to notify you or confirm that the package has been returned to the local warehouse. You can then contact them to arrange a pickup or schedule a new delivery date.
Loss/damage orders
We will do our best to ensure that your items are delivered correctly and in perfect condition
Condition. We will work with you in case of shipping problems. If you believe there has been a
Shipping error or other problem with your order, please contact us.
If a tracking number shows that your order has been delivered and you claim not, we will ask you to submit a
Report stolen or lost product to the police before processing a replacement or refund.
Termination of sale
Please see our return and exchange policy for more information.
International maritime transport
International purchases are subject to any additional charges dictated by the country receiving the package,
And the international carrier.
International taxes and fees
We do not control the taxes/duties/fees set by your country.
Although we do provide low return service, please note that there may be taxes,
Duties and taxes are incurred at the customs office of destination. You can use our list below for whatever you can
Wait in your international order, but please consult your local government for more
Information.
If you reject the package, we cannot return the shipping fees, taxes and fees because once you
Lands in your country; The Courier companies keeps the amount regardless of the negative.
We are not responsible for any lost packages if your items are asked to be left in a safe place.
Have questions about my order?
If you have any questions or concerns about your order, please contact our Customer Service team.